Payment options
We accept payment through cash on delivery
Shipping
We ship across all Lebanon.
Shipping costs are calculated at checkout based on your shipping address.
Items are shipped via Skynet.
Shipping cost is 5000 LBP as a flat rate for operating areas (Beirut, Baabda, Aley, Metn, Kerserwan and Jbeil) and 7000 LBP for other remote areas.
Our order processing time is up to 24 hours (except weekends) and once package is sent, it usually reaches the destination in 1-2 business days in operating areas and 2-3 business days in remote areas.
International Shipping
It will be available soon
Return Policy
We carefully package and inspect your order before we handle it for shipping.
We only replace items if they are defective or damaged. If your order was received damaged (damaged jar only); to be eligible for an exchange, we require photographs within 48 hours and the item must be sent back to us, un-opened, un-used and must be also in the original packaging, within maximum 2 days of receipt. The cost of getting the package back to us is on you but we will happily cover the cost of sending any replacement to you.
To return your product please contact us at: info@asalli.com
Refund
We do not offer refunds, we only exchange damaged product as per the Return Policy above.